Data Deletion Instructions

1. Sign in to PromReach.
2. Go to Settings → Social accounts.
3. Choose Disconnect next to the platform.

You can also remove our access from the platform itself. We are notified and delete your access tokens.

• Facebook and Instagram: Facebook → Settings & privacy → Settings → Apps and websites → PromReach → Remove. Then choose Send request under data deletion. You will get a confirmation code and a link to check the status of your request.
• YouTube / Google: remove PromReach at myaccount.google.com/permissions.
• TikTok: TikTok app → Settings and privacy → Security → Manage app permissions → PromReach → Remove access.
• LinkedIn: LinkedIn → Settings → Data privacy → Permitted services → PromReach → Remove.

• The connection is closed and its access tokens are deleted immediately, so we can no longer read from or publish to that account.
• Posts already published stay on the platform. Delete them there if you want them gone.
• Content, reports and analytics you created in your workspace stay in the workspace until you delete them or delete your account.

To delete your whole PromReach account and the data linked to it, follow the steps on account deletion, or email support@promreach.com from the address on your account and we will do it for you within 30 days.